Refund policy

Although we do not accept returns for personal care goods, your customer experience is important to us and we want you to enjoy a quality product. Please contact us with any questions, concerns or even just feedback at glow@el3mentsskincare.com so we can make it right. 

Unfortunately, we cannot accept returns on gift cards.

DAMAGES AND ISSUES
Please inspect your order upon receipt and contact us within 5 business days if the product is defective, damaged or if you receive the wrong item. We're sorry for the inconvenience, and would love the opportunity to evaluate the issue and sort it out for you.